Accessibility on our site

At Spark Pretty, we're committed to ensuring that our website is accessible to everyone, inclusive of all abilities and navigation preferences. We strive to provide an inclusive shopping experience for all our customers, regardless of the tools or technology they are using.

  1. Web Content Accessibility Guidelines (WCAG) 2.1 Compliance

We are constantly striving to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as part of our web accessibility standards. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.

  1. Ongoing Effort

Accessibility is an ongoing effort for the Spark Pretty team. We continuously seek out new ways to improve our website and make it easier for all of our customers to shop. Our commitment to accessibility and inclusivity is an integral part of our values, and we will strive to continually improve our website experience.

  1. Assistive Technology

Our website has been designed to be compatible with assistive technology such as screen readers and voice recognition software. This ensures that users can access our content regardless of their individual needs.

  1. Feedback

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers on www.shop.sparkpretty.com or if you have any suggestions for improvement, please let us know. You can reach us via email at contact@sparkpretty.com or call us at our showroom at (646) 850-0327 during regular business hours. Our sales team would be happy to help you find what you're looking for and answer any questions you may have.

  1. Alternative Means

If for any reason you are unable to access any part of our website, please contact us and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you. We will do our best to promptly remedy the issue on our site.

Our commitment to accessibility is ongoing and we will continue to make improvements to our website to ensure that it remains as accessible as possible. Thank you for choosing to shop with Spark Pretty.